Heat Pumps
Providing reliable, energy-efficient heating and cooling solutions to Metro-West, Eastern & Central Massachusetts & Southern New Hampshire & Maine

Dependable, Cost-Effective Heating & Cooling
Ace Energy Services is not your typical HVAC company. We are a HERS Rating company that specializes in air source heat pumps. As HERS Raters we do energy modeling and test homes to determine how well they function in terms of energy use. We look at each home as a system. We design and install ductless, ducted, and hybrid systems that fit the different conditions of every home.
New Construction
Full-home heating and cooling solutions using the best methods, whether ducted, ductless, or a mixed system using both. We also offer a variety of mounting options for any budget, hidden within the ceiling, mounted on the wall, or positioned inconspicuously on the floor... each of these are possible depending on your preference.
Existing Homes
Designing Heat Pumps for your existing home is our specialty--because it matters how a new or additional system “fits” your home.
• Finishing a bonus room, attic, or basement?
• Trying to keep your family warmer?
• Starting a gut renovation on an older home?
When heat pumps are designed well, they become great solutions for such projects because they offer a wide range of heating options.
Commercial Buildings
Ace Energy designs and installs heat pumps systems for commercial buildings

Commercial Heat Pump Cassettes provide a comfortable cell phone shopping experience
Designing and Installing the Perfect Heat Pump
Our expertise in building science is a critical step in helping you gain confidence in your new system.
Unfortunately, many heating systems are oversized for the home or the individual rooms they serve, leading to uncomfortable conditions and unnecessarily higher operating costs. While it’s not rocket science, effective heating and cooling require a solid understanding of building science, accurate "Manual J" sizing, and a commitment to solving the unique puzzle of your home’s hot and cold spots.
The first step in designing a system is do a Manual J heating and cooling load calculation for a home. This is done on a room by room basis and must be done using Air Conditioning Contractors of America (ACCA) methods. Once a Manual J report is complete, the process of designing a system can begin.
Designing a system can be easy with smaller, open concept homes or it can be challenging with more complicated home designs and larger homes. Heat pump manufacturers such as Mitsubishi Electric have developed a range of indoor components that can be adapted to fit a home’s needs. Heat pump designs can be all ductless, meaning only refrigerant lines running inside and out, or ducted. Typically, a combination of ducted and ductless heat pumps makes for a good application. The ducted system can supply smaller bedrooms and bathrooms while the ductless indoor units supply large open areas such as dining rooms and living areas.
Air-source heat pump technology is a big component of new “Smart Homes”. These are homes that can be made more comfortable on a room by room basis which is a major step in increased comfort and efficiency. Each indoor unit or zone and be controlled remotely from a cell phone.
How Air Source Heat Pump Systems Work
Instead of burning fossil fuel to create heat, a heat pump moves heat from outside to inside.
Imagine a metal spring that can be compressed and then released at will. Advances in technology now enable the efficient use of fluid refrigerants that condense when moved outdoors and then burst into a gas state when moved indoors. The heat released from that phase change warms the air traveling through your indoor unit, which is then blown directly into your room or delivered through ductwork.
Essentially, the HVAC industry is slow to catch up with the fact that homes have much lower heating and cooling loads than they did just five and certainly ten years ago. The “big-old” off and on systems are oversized, often uncomfortable, and becoming outdated.
Meanwhile, air-source heat pump technology has advanced such that it works well in cold climates. This relatively new capability combined with homes that have much lower heating and cooling loads has created a great opportunity for these systems to be installed in new code-built homes. No longer do homes have to have fossil-fuel fired furnaces (or boilers) that turn off and on and are controlled by just a couple or few thermostats. Homes can now be heated and cooled cost-effectively with properly sized air-source heat pump systems that run continuously and allow for multiple zones.
The way air-source heat pumps work requires a paradigm shift in how we see our homes being heated and cooled. Air-source heat pumps are essentially air conditioners that work both ways transferring heat outdoors in the summer and transferring heat indoors even on a cold winter day. When properly installed, an air-source heat pump can deliver one-and-a-half to three times more heat energy to a home than the electrical energy it consumes. This is possible because a heat pump moves heat rather than converting it from a fuel like combustion heating systems do. This makes them cost-effective to operate over long period of time to produce a more consistently comfortable indoor environment.
What others have to say...
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We selected the Ace Energy Service bid after soliciting bids from three vendors. The bid was comprehensive, and I asked multiple questions to understand the details of the products and services presented fully. The salesperson provided all necessary paperwork and supporting documentation to file for a loan and later for the state rebate program. I recommend Ace Energy Service and Tim, the owner, as a good business for heating and cooling systems.
–– Max Gill
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What set ACE apart was their scientific, methodical approach to determining the right sized system for our house. They also helped me secure the various rebates and incentives. I'm glad I chose them over the (many) other options
–– Stephen C
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–– Bob Nakashian
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The best benefit of the Ace Energy whole-house heat pump system is peace of mind knowing I am part of the Green Energy movement. I highly recommend Ace Energy to neighbors and friends.
